Mechanical Customer Admin Job at Sterling Engineering Inc., Downers Grove, IL

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  • Sterling Engineering Inc.
  • Downers Grove, IL

Job Description

Job Description

Job Description

Responsibilities

  • Perform technical evaluation, documentation, and drawings which will support the Aftermarket Sales Efforts
  • Provide mechanical design support to augment or update existing drawing files and parts lists
  • Work closely with the Aftermarket Team to determine the accuracy and viability of customer order requests confirming that the ‘latest and greatest’ iterations are provided
  • Direct contact with our customer base, helping determine the unique Aftermarket needs of those customers
  • Receive drawing requests from Customers and Internal MSP Departments
  • Determine the correct components and sub-assemblies for a specific Customer Site
  • Aid in itemizing required components and sub-assemblies for estimating and purchasing
  • Aid Parts Receiving Group and Quality Control effort on small Parts/Assembly orders
  • Receive and review Mechanical Parts Lists from the Engineering Department
  • Create or Confirm ‘Initial Parts Offering’ pricing for Customers from Engineering Lists
  • Forward reviewed Parts Lists on to the Project Management Group or the Customer as appropriate

Qualifications

  • Some knowledge of mechanical parts and manufacturing methods
  • AutoCAD and Inventor design software to modify existing drawings
  • 3+ years’ experience in customer technical service
  • Must be able to read and understand mechanical drawings
  • Should have knowledge of manufacturing processes (Weldments/Fabrications, Machining/Turning, Surface Treatments/Chrome Plating)

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